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The latest reports from users having issues in Des Moines come from postal codes 50317, 50310, 50312, 50309, 50313, 50311, 50307 and 50315.
Mediacom is a cable television and communications provider in the United States and offers service in 23 states. About 55% of Mediacom's subscription base is in the 60th through 100th ranked television markets. It is the largest cable company in Iowa and second largest in Illinois.
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Problems in the last 24 hours in Des Moines, Iowa
The chart below shows the number of Mediacom reports we have received in the last 24 hours from users in Des Moines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Mediacom. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Mediacom users through our website.
Internet (73%)
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TV (10%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
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Phone (1%)
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Live Outage Map Near Des Moines, Polk County, Iowa
The most recent Mediacom outage reports came from the following cities:Des Moines, West Des Moines, Altoona, Johnston, Urbandale, Ankeny, Norwalk, Grimes, Clive, Polk City and Windsor Heights.
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| City | Problem Type | Report Time |
|---|---|---|
 Des Moines | Internet | |
| Des Moines | Internet | |
| West Des Moines | Phone | |
| Altoona | TV | |
| Des Moines | Internet | |
| Des Moines | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Mediacom Issues Reports Near Des Moines, Iowa
Latest outage, problems and issue reports in Des Moines and nearby locations:
- Sir William (@KyleHerbert2) reported fromWest Des Moines, Iowa
Not thrilled that I’m spending my Friday evening trying to get ahold of literally anyone at all at @MediacomCable Internet has been down all day, and everyone at Mediacom seems to be checked out for the weekend. Ugh.
- Jeff Saboe (@Jeff_Saboe) reported fromDes Moines, Iowa
@SmoreChick Apparently to lose money. I'm not going to pay for Mediacom or some crap just to watch the Cubs. I did with Hulu last year, but not having a stand alone or streaming option (which means cloud DVR) makes this a $80-90/month cost for 7 months. I'm not gonna pay that just to watch.
- RyanO (@RYNO66) reported fromDes Moines, Iowa
@MediacomSupport there's a internet outage in our neighborhood, the message said it's supposed to be back on by 4PM, it's almost 6PM. What's going on?
- Andrew B. Clark (@TheBrandChef) reported fromDes Moines, Iowa
@MediacomSupport are you seeing a widespread internet outage in the SE Des Moines / 50320 area? We’re unable to get a signal.
- Chris (@iChrisMackey) reported fromUrbandale, Iowa
@MediacomSupport internet keeps dropping all signal. Even when wired in. for a few seconds every few hours today. Is there an outage or some work being done?
- bacardi colorado (@kari_caldwell97) reported fromDes Moines, Iowa
@MediacomSupport just got my internet installed & this is the first time I’m trying to use it since. I can’t even complete a simple google search. & the mediacom website just halfway loaded after 8 minutes. This ain’t a good look 👀 Just got off of a 14 hour shift....plz help.
- Jared McNeill (@McNeillJared) reported fromPleasant Hill, Iowa
Hey, @MediacomSupport, is there an outage in the DSM metro?
- Pam (@pamkilton) reported fromUrbandale, Iowa
@metronetfiber Mediacom down in Urbandale. How soon before you have service west of 128th & Douglas?
- Adam Wood 🐶 (@adamtw1010) reported fromWest Des Moines, Iowa
Mediacom is currently having an internet outage in at least my part of West Des Moines.
- Brad Rodenkirk (@raidersfan9918) reported fromWest Des Moines, Iowa
Michigan State branding their basketball is so stupid. I swear if Iowa follows suit with the “Iowa Hawkeyes presented by Mediacom” I will lose it!
- Kris Sheehan (@KrisSheehan) reported fromWest Des Moines, Iowa
Part 2:.@MediacomCable is of course upset and suing. They are also the only high speed provider available at my home. This morning we woke up to no internet I now present you an actual conversation with a Mediacom rep this morning regarding my lack of internet service.
- Chris Guevara (@pyrtwist) reported fromDes Moines, Iowa
@Mediacom. Worst customer service ever. You lost a customer
- Meta 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩 (@Kmaxwell1966) reported fromDes Moines, Iowa
@MediacomSupport just got internet hooked up Tuesday and already not working. Customer service set me up for 12/24 appointment. So 5 days of service and 5 days without. #pathetic
- Craig Treptow (@CraigTreptow) reported fromDes Moines, Iowa
The Mediacom internet outage that has been ongoing the entire day sucks, but I have read and played a lot of board games today, so not all bad.
- adenner (@adenner) reported fromPolk City, Iowa
another night another @MediacomSupport outage. Why am I not surprised?
- Meeeesha✨ (@AmeeshaXD) reported fromDes Moines, Iowa
What y’all internet providers ? Mediacom be slow 😭😭😭😭
- adenner (@adenner) reported fromPolk City, Iowa
And yet again @MediacomCable wet the bed again and are investigating a possible outage in my area. Yes @MediacomSupport there is an outage Santa.
- Shane Vander Hart (@shanevanderhart) reported fromPleasant Hill, Iowa
Oh @MediacomSupport our internet has been slow for days. The bill is current, we’ve reset our modem and router (have a new router) and went through troubleshooting last night. It improved briefly and slowed down, yet again.
- Kent Nanke (@k_nanke) reported fromJohnston, Iowa
@metronetfiber Having to leave to head 45 minutes to somewhere where we can access internet so our daughter can get homework done. 3 outages in 3 weeks. Extremely disappointed. Will you reimburse your clients for 2 full down days? Need to switch back to Mediacom.
- Phil Roeder (@PhilRoeder) reported fromDes Moines, Iowa
@MediacomSupport There is a TV outage on west side of Des Moines; all channels have an unavailable message (internet works fine).
Mediacom Issues Reports
Latest outage, problems and issue reports in social media:
- Logan Graham (@grahaha79) reported
How can an ISP be so unreliable and yet control such a large area of service exclusively? Asking for a friend. @MediacomSupport
- Logan Young (@lyoung2001) reported
@MediacomCable @MediacomSupport are you guys working on your services because it went out again so I want to know if you are working on this problem
- Kollossol (@Kollossol_) reported
@smithbm12 @MediacomSupport All of this following the outage. When I asked them to transfer me to accounting to discuss, "they can't be reached". VERY NICE!
- Dwight Kurt Schrute (@SJ27335279) reported
@Clay_Masters We were down again this morning. Unfortunately, we’ve had nothing but problems with Mediacom.
- Alexander Kaltsas (@kaltsasa) reported
@brendon_bryant @MediacomSupport Yeah its been down for 2 days. If they claim it isn’t check down detector. They lying.
- Alexander Kaltsas (@kaltsasa) reported
@MediacomSupport any ETA on restoring service in Grinnell?
- jmwiebke (@jmwiebke) reported
@MediacomSupport , seriously, down again? both internet & cable? Unbelievable.
- Alexander Kaltsas (@kaltsasa) reported
@MediacomSupport I will but it’s down all over the state
- Zayne Rathmoore (@Ceurin_Nazumara) reported
I apologize for the abrupt ending of stream my internet died on me... damn mediacom
- Amber Melody-Rayne Grossenbacher (@Amber41484) reported
@MediacomSupport internet is down in fort dodge again its a bit ridiculous to pay what I do and constantly have problems
