Patient Information & Privacy | Boice-Willis Clinic | United States (2024)

The HIPAA Privacy Regulations give you the right to inspect, review, and receive a copy of your Boice-Willis Clinic medical records and billing records.

Requesting Records

You have the right to access your records. Boice-Willis Clinic may send copies of your records to another provider or health plan as needed for treatment, payment, and health care operations, or as authorized by you.

To request medical records, click the link below to download & print the Authorization to Disclose Protected Health Information Form. Please complete the form in its entirety, and return the form to any BWC location. Your records will be mailed to you by U.S. Mail. You can also request this form at any BWC location or have it mailed to you.

Authorization to Disclose Protected Health Information Form

Formulario de autorización para compartir información médica protegida

Charges

Boice-Willis cannot deny you access to your records because you have not paid your medical bills. Boice-Willis can charge a fee for copying and mailing your records.

Correcting Information

If you think the information in your medical or billing record is not correct, you can request that Boice-Willis amend the record. Boice-Willis will respond to your request and will amend the information if it is inaccurate or incomplete. If Boice-Willis does not agree to your request, you have the right to submit a statement of disagreement that Boice-Willis must add to your medical record.

Filing a Complaint

Any individual can file a complaint if they think there has been a violation of their privacy rights. We recommend that you file your complaint with Boice-Willis Clinic by using our online complaint formor by calling the Privacy Official at Boice-Willis Clinic to assist you and who will investigate your complaint. You may also file a complaint with the Office of Civil Rights (OCR) using the OCR Complaint Portal.


If you need immediate assistance or help filing a complaint with Boice-Willis Clinic you may contact the Boice-Willis Clinic Privacy Official at 252-937-0432 or hipaa@boice-willis.com.

If you need help filing an OCR complaint or have a question about the complaint or consent forms, please e-mail theOCR at OCRmail@hhs.govor call 1-800-368-1019.


HIPAA PROHIBITS RETALIATION:Under HIPAA, no entity, including Boice-Willis Clinic, may retaliate against you for filing a complaint. You should notify OCR immediately in the event of any retaliatory action.

Patient Information & Privacy | Boice-Willis Clinic | United States (2024)

FAQs

What is the protection of patient privacy? ›

The HIPAA Privacy Rule establishes national standards to protect individuals' medical records and other individually identifiable health information (collectively defined as “protected health information”) and applies to health plans, health care clearinghouses, and those health care providers that conduct certain ...

Who can the patient's information be shared with? ›

Health care providers may disclose the necessary protected health information to anyone who is in a position to prevent or lessen the threatened harm, including family, friends, caregivers, and law enforcement, without a patient's permission.

Is it a HIPAA violation to look at your own chart? ›

No. It is NOT a HIPAA violation to view your own medical record.

What must a healthcare provider do to ensure proper release of patient information? ›

Releasing patient records without proper authorization violates HIPAA regulations. The form must have a valid signature, date, and purpose of the release of the request. If the patient's information is incorrect or incomplete, it may lead to the release of the wrong medical records.

What right does the privacy rule give patients? ›

General Right. The Privacy Rule generally requires HIPAA covered entities (health plans and most health care providers) to provide individuals, upon request, with access to the protected health information (PHI) about them in one or more "designated record sets" maintained by or for the covered entity.

Do patients have the right to a private room? ›

It's not the doctor's decision (unless the patient is immune-compromised and must be alone). Anyone with money can get a private room, at home if nowhere else. In a hospital these decisions are usually made by the hospital's nursing administration.

What patient information Cannot be shared? ›

Protected health information (PHI) cannot be shared under HIPAA. So what exactly is considered PHI according to HIPAA? It's information that can identify a particular patient, including health records, lab reports, bills, or even verbal conversations.

Is information shared between a doctor and a patient confidential? ›

Doctor-patient privilege, also known as physician-patient privilege, refers to a confidential communication between the doctor and the patient that receives protection from disclosure. Common law does not recognize doctor-patient privilege, but the privilege exists in all jurisdictions through statutory language.

Who has access to patient information? ›

WHO CAN HAVE ACCESS TO MY MEDICAL RECORD? Adult patients can have access to their own records, unless the patient is under a conservatorship of person or has an “attorney-in-fact” (an agent appointed under the durable power of attorney law to make health care decisions in the event of incompetency).

What patient right is most often violated? ›

Examples of patient rights violations include failing to provide necessary care or proper nursing; patient abandonment or isolation; administering unnecessary medication like psychotropic drugs; and HIPAA violations—for example, snooping on the medical records of a patient without their consent.

What is considered confidential patient information? ›

If data contains information about medical treatments or conditions along with demographic data that could identify the patient, this is confidential patient information. Demographic information such as name and address would not normally be confidential patient information.

Why can't I look at my own medical record? ›

A physician is entitled to deny you access to certain parts of your medical record, including personal notes and observations; information provided by another party that the doctor agreed to keep confidential; information relating to the treatment of a minor; information the provider believes may cause substantial harm ...

Who is responsible for patient information? ›

Hospitals and health systems are responsible for protecting the privacy and confidentiality of their patients and patient information. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) regulations established national privacy standards for health care information.

What is an example of patient privacy? ›

For example, you can ask your doctor to send reminder notices to you at a certain address. Or you can ask to be called only at home rather than at work. Longstanding California state laws and new federal regulations give you rights to help keep your medical records private.

How do you keep patient information confidential? ›

Always discuss individual patient health matters in private rooms, never within earshot of other patients or staff members who don't have a need to know the information. And don't leave patient forms sitting out in the open. Keep all files secure and confidential.

What are three of the safeguards used to protect patient privacy? ›

They can protect the people, information, technology, and facilities that health care providers depend on to carry out their primary mission: helping their patients. The HIPAA Security Rule requires three kinds of safeguards: administrative, physical, and technical.

What is the patient privacy law called? ›

This chapter provides an overview of the development of the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule and describes how it applies to health research. A section at the end of the chapter also describes the relationships between HIPAA and other federal and state laws.

How do nurses protect patient privacy? ›

Patients should receive written, clear notification of how their health records are used and when their individually identifiable health information is disclosed to third parties. The use or disclosure of individually identifiable health information without an individual's informed consent is prohibited.

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